Terms and Conditions

Terms of Service – Smart Flow Bottle
Last Updated: 13 February 2026

OVERVIEW
This website is operated by Smart Flow Bottle. Throughout the site, the terms “we”, “us”, and “our” refer to Smart Flow Bottle.

Smart Flow Bottle provides innovative hydration solutions designed to support our mission:

Clean Water. Anywhere.
Our UV-C self-cleaning bottles help eliminate up to 99.9% of bacteria to promote safe, convenient hydration.

By visiting our website or purchasing our products, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users including visitors, customers, merchants, and contributors of content.

If you do not agree to these Terms, please do not use our website or services.

Our store is hosted by Shopify Inc., which provides the online platform that allows us to sell our products and services.

SECTION 1 – Online Store Terms
By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • You will not use our products or services for illegal or unauthorized purposes.
  • You will not transmit harmful code, viruses, or malicious software through our platform.
  • Violation of these Terms may result in termination of access to our services.

SECTION 2 – General Conditions
We reserve the right to:

  • Refuse service to anyone at any time.
  • Limit access to products or services at our discretion.
  • Update or modify website content without notice.
  • Payment information is encrypted during transmission. However, non-payment content may be transferred across various networks.

You may not copy, reproduce, resell, or exploit any part of our website or services without written permission.

SECTION 3 – Product Information & Accuracy
We aim to provide accurate product descriptions, especially regarding SmartFlowBottle technology and hydration benefits.

However:

  • Information on this website is for general educational and commercial purposes only.
  • Product benefits do not replace professional medical advice.
  • We do not guarantee all information will always be fully updated or error-free.
  • Customers use product information at their own discretion.

SECTION 4 – Pricing & Service Modifications

  • Prices may change without prior notice.
  • We may modify, suspend, or discontinue services or products at any time.
  • We are not liable for pricing changes, product discontinuation, or service interruptions.

SECTION 5 – Products & Technology Disclaimer
SmartFlowBottle products are designed to support safe hydration through UV-C sanitation technology.

However:

  • UV-C sanitation supports bacterial reduction but does not replace proper cleaning, safe water sourcing, or medical safety procedures.
  • Products should be used according to provided instructions.
  • Misuse, improper cleaning, or unauthorized modifications void product responsibility.
    Some products may be available exclusively online and in limited quantities.

Returns and exchanges are governed by our Return Policy.

SECTION 6 – Billing & Account Information
You agree to provide accurate and complete billing and shipping information.

We reserve the right to:

  • Cancel suspicious or fraudulent orders
  • Limit purchases per customer or household
  • Refuse reseller or distributor orders without authorization
  • If an order is cancelled, we will attempt to notify you using provided contact details.

SECTION 7 – Third-Party Tools
Our website may provide access to third-party tools or integrations.

These tools are provided “as is” and we:

  • Do not control third-party tools
  • Are not responsible for third-party performance or reliability
  • Recommend reviewing third-party terms before use

SECTION 8 – Third-Party Links
Our website may include links to third-party platforms such as:

  • Social media platforms
  • External product or educational resources
  • Payment and service providers
  • We are not responsible for third-party policies, content, or transactions conducted outside our website.

SECTION 9 – User Feedback & Content
If you submit:

  • Reviews
  • Suggestions
  • Testimonials
  • Social media tags
  • Product feedback
  • You grant SmartFlowBottle permission to use this content for marketing, promotional, and product improvement purposes without compensation.

You agree not to submit content that is:

  • False or misleading
  • Offensive or illegal
  • Infringing on intellectual property
  • Containing malware or harmful software

SECTION 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and protect your data.

SECTION 11 – Errors & Inaccuracies
Occasionally, our website may contain errors relating to:

  • Pricing
  • Product descriptions
  • Shipping details
  • Promotions or availability
  • We reserve the right to correct errors or cancel affected orders without prior notice.

SECTION 12 – Prohibited Uses
You are prohibited from using Smart Flow Bottle services for:

  • Illegal activities
  • Fraud or deception
  • Intellectual property violations
  • Harassment or discrimination
  • Malware distribution
  • Data scraping or tracking other users
  • Attempting to breach website security
  • Violations may result in immediate account termination.

SECTION 13 – Warranty Disclaimer & Limitation of Liability
SmartFlowBottle products and services are provided “as is” and “as available.”

We do not guarantee:

  • Continuous website availability
  • Error-free service performance
  • Product suitability for every personal use scenario

To the fullest extent permitted by law, Smart Flow Bottle is not liable for:

  • Indirect damages
  • Loss of profits or data
  • Misuse of products
  • Service interruptions
  • Third-party service failures

SECTION 14 – Indemnification
You agree to indemnify and protect Smart Flow Bottle from any legal claims arising from:

  • Breach of these Terms
  • Misuse of our products
  • Violation of laws or third-party rights

SECTION 15 – Sever ability
If any provision of these Terms is found unenforceable, remaining provisions remain valid.

SECTION 16 – Termination
These Terms remain effective unless terminated by either you or SmartFlowBottle.

We may suspend or terminate your access if you violate these Terms.

SECTION 17 – Entire Agreement
These Terms, along with our Privacy Policy, Return Policy, and Shipping Policy, represent the full agreement between you and SmartFlowBottle.

SECTION 18 – Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria.

SECTION 19 – Changes to Terms
We may update these Terms periodically. Continued use of our website after updates indicates acceptance of revised Terms.

SECTION 20 – Contact Information
For questions regarding these Terms:

SmartFlowBottle Customer Support
Email: support@smartflowbottle.com
Website: www.smartflowbottle.com